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Service outage due to internal networking misconfiguration

Apr 16, 2026 at 11:22am UTC
Affected services
GetTeamDeviceCertificate
ListDevices
UpdateDeviceName
UpdateDeviceState
SendDeviceMessage
ListMessages
ListMessages
ListBulkOpsRequests
GetAssistanceData
GetLocationFromCellTowers
GetLocationFromCellTowersOrWifiNetworks
GetLocationHistory
GetPredictedAssistanceData
GetLocationFromWifiNetworks
ListClaimedDevices
ListAllTags
ListTeamDeviceProvisioningCommands
ListProvisioningRules
ListModels
GetProducts
GetLimits
ListImeiAllocations
VerifyAttestationToken
ListDestinations

Resolved
Apr 16, 2026 at 11:22am UTC

The outage was caused by an internal networking misconfiguration. We have resolved the core issue. It may take some time for all services to recover fully.