Incidents | nRF Cloud Incidents reported on status page for nRF Cloud https://status.nrfcloud.com/ https://d1lppblt9t2x15.cloudfront.net/logos/3c030bcd597d98eb8d01129a8253411d.png Incidents | nRF Cloud https://status.nrfcloud.com/ en GetProducts recovered https://status.nrfcloud.com/ Mon, 04 May 2026 22:26:37 +0000 https://status.nrfcloud.com/#e12c9ab0a2c047a5bf5311522822449dff822ab5c62cdc2f5a51c4b52d3d8495 GetProducts recovered ListImeiAllocations recovered https://status.nrfcloud.com/ Mon, 04 May 2026 22:26:31 +0000 https://status.nrfcloud.com/#f172982a0a6ed48612d2abf4c7e6ee7ad259f99d29b6c483897afebd466edef1 ListImeiAllocations recovered GetLimits recovered https://status.nrfcloud.com/ Mon, 04 May 2026 22:26:00 +0000 https://status.nrfcloud.com/#d49da7a48c68651299653fe31747bb1ab3ba46d4d081cfbd48e1847d29d5725d GetLimits recovered ListModels recovered https://status.nrfcloud.com/ Mon, 04 May 2026 22:25:58 +0000 https://status.nrfcloud.com/#7a430223bee7c6178cbb5fa8326c1c49bd56484e8d3dce0177e2edec31467f8c ListModels recovered GetProducts went down https://status.nrfcloud.com/ Mon, 04 May 2026 22:03:37 +0000 https://status.nrfcloud.com/#e12c9ab0a2c047a5bf5311522822449dff822ab5c62cdc2f5a51c4b52d3d8495 GetProducts went down GetLimits went down https://status.nrfcloud.com/ Mon, 04 May 2026 22:02:59 +0000 https://status.nrfcloud.com/#d49da7a48c68651299653fe31747bb1ab3ba46d4d081cfbd48e1847d29d5725d GetLimits went down ListModels went down https://status.nrfcloud.com/ Mon, 04 May 2026 22:02:48 +0000 https://status.nrfcloud.com/#7a430223bee7c6178cbb5fa8326c1c49bd56484e8d3dce0177e2edec31467f8c ListModels went down ListImeiAllocations went down https://status.nrfcloud.com/ Mon, 04 May 2026 22:02:34 +0000 https://status.nrfcloud.com/#f172982a0a6ed48612d2abf4c7e6ee7ad259f99d29b6c483897afebd466edef1 ListImeiAllocations went down VerifyAttestationToken recovered https://status.nrfcloud.com/ Tue, 28 Apr 2026 14:04:05 +0000 https://status.nrfcloud.com/#cae08c8153267081bc063514cbe58e80c7c9aef3e379abad28777452e2b0d0aa VerifyAttestationToken recovered VerifyAttestationToken went down https://status.nrfcloud.com/ Tue, 28 Apr 2026 13:43:57 +0000 https://status.nrfcloud.com/#cae08c8153267081bc063514cbe58e80c7c9aef3e379abad28777452e2b0d0aa VerifyAttestationToken went down GetPredictedAssistanceData recovered https://status.nrfcloud.com/ Sat, 25 Apr 2026 03:17:30 +0000 https://status.nrfcloud.com/#990b2da83718c0a4f345a1593d10c44c0f1357fe2ca6804e5dc31409250b5cef GetPredictedAssistanceData recovered GetPredictedAssistanceData went down https://status.nrfcloud.com/ Sat, 25 Apr 2026 00:00:28 +0000 https://status.nrfcloud.com/#990b2da83718c0a4f345a1593d10c44c0f1357fe2ca6804e5dc31409250b5cef GetPredictedAssistanceData went down GetAssistanceData recovered https://status.nrfcloud.com/ Fri, 24 Apr 2026 23:26:55 +0000 https://status.nrfcloud.com/#f19bdeaa75be07fe2dfb074b49801e9d47c51079937873a6b4d865b26c44e368 GetAssistanceData recovered GetAssistanceData went down https://status.nrfcloud.com/ Fri, 24 Apr 2026 23:05:57 +0000 https://status.nrfcloud.com/#f19bdeaa75be07fe2dfb074b49801e9d47c51079937873a6b4d865b26c44e368 GetAssistanceData went down GetLocationFromCellTowersOrWifiNetworks recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:54:01 +0000 https://status.nrfcloud.com/#c72abda7eeab1f782e3af070d378955cf0f420f6479d3b1b61433883300b121e GetLocationFromCellTowersOrWifiNetworks recovered GetPredictedAssistanceData recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:53:25 +0000 https://status.nrfcloud.com/#7ff85643e2aa678cd8312d9643a57e97785b634904e664a392ff0864c6e41507 GetPredictedAssistanceData recovered VerifyAttestationToken recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:46:09 +0000 https://status.nrfcloud.com/#17d4ab064ba1df3814b5a412a2f3bdefd41e06d42efdaead323da179b2a0ba48 VerifyAttestationToken recovered GetPredictedAssistanceData went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:41:59 +0000 https://status.nrfcloud.com/#7ff85643e2aa678cd8312d9643a57e97785b634904e664a392ff0864c6e41507 GetPredictedAssistanceData went down GetLocationFromCellTowersOrWifiNetworks went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:32:52 +0000 https://status.nrfcloud.com/#c72abda7eeab1f782e3af070d378955cf0f420f6479d3b1b61433883300b121e GetLocationFromCellTowersOrWifiNetworks went down GetPredictedAssistanceData recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:30:35 +0000 https://status.nrfcloud.com/#5c4083365e2ba5a438a04ab159c50476cb6ab53c7c71f811087554feeb58a2a1 GetPredictedAssistanceData recovered VerifyAttestationToken went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:29:14 +0000 https://status.nrfcloud.com/#17d4ab064ba1df3814b5a412a2f3bdefd41e06d42efdaead323da179b2a0ba48 VerifyAttestationToken went down GetLocationFromCellTowersOrWifiNetworks recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:28:50 +0000 https://status.nrfcloud.com/#a7fb7167afc945621f3cb71bd75fba4fd570a45430151bcecbb40fd423813ecf GetLocationFromCellTowersOrWifiNetworks recovered GetLocationFromWifiNetworks recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:21:06 +0000 https://status.nrfcloud.com/#3e7995cd10b6beb8aa0c1f11eedbd96db4cc92001ab65019a27a0c2873405123 GetLocationFromWifiNetworks recovered GetLocationFromCellTowers recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:18:36 +0000 https://status.nrfcloud.com/#a34e19336438a0848f515dbeab41a1c18fee4218a3fb2aa73aa0ebcc0fbefe17 GetLocationFromCellTowers recovered GetAssistanceData recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:18:06 +0000 https://status.nrfcloud.com/#ba42cbf814a5eb064b6ed52673ceb0f0bd46c43c1b41066fb795a7e6d666ba6e GetAssistanceData recovered ListMessages recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:17:34 +0000 https://status.nrfcloud.com/#d3ab42fb36057f1e462b4a63d478d6298cecf64ec317018920cc010d3486a72f ListMessages recovered ListDevices recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:17:30 +0000 https://status.nrfcloud.com/#5b1346e7e30a5e86a1b9e102f358608e74e7be706965d77ffe908d2e3558d919 ListDevices recovered ListClaimedDevices recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:17:23 +0000 https://status.nrfcloud.com/#3e303bf1bf65e493c40f4e826a9b7369d7f8d9c997f0eccd5d04ec5effed532e ListClaimedDevices recovered ListProvisioningRules recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:17:08 +0000 https://status.nrfcloud.com/#ca3087f64403a9eee0edd17e43252fb810a9e7f0ceb7a31289b02dded05d3f2f ListProvisioningRules recovered GetLimits recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:17:04 +0000 https://status.nrfcloud.com/#61c82c2498283c03b3ba1ba4ad5aa1a0a6b123ffeb0569f3e1176f7de2d270d9 GetLimits recovered ListDestinations recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:16:43 +0000 https://status.nrfcloud.com/#a41ab3054c7b144a8cf8a3c316ac7bfecd6c9e27b75ecab68cefc0225aeb3040 ListDestinations recovered GetTeamDeviceCertificate recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:16:40 +0000 https://status.nrfcloud.com/#734ca46f91d1b29918a008e4e8ffdb010b3c6cd28841252d586844da063f9c7f GetTeamDeviceCertificate recovered ListImeiAllocations recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:16:40 +0000 https://status.nrfcloud.com/#e8f73db485a13d6ff89ab1191acedae0ccd462668be57668d89addef06eb476b ListImeiAllocations recovered UpdateDeviceName recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:16:39 +0000 https://status.nrfcloud.com/#70c4b2086df222910de82a12e98da43a7c4a6ab66ce318bcc00cb954f0584969 UpdateDeviceName recovered ListTeamDeviceProvisioningCommands recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:16:34 +0000 https://status.nrfcloud.com/#d09c2211eae568f6c8f4b33d1a6fa078aabc6a79be189f80d2e8e0fe03fed94a ListTeamDeviceProvisioningCommands recovered GetLocationHistory recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:16:31 +0000 https://status.nrfcloud.com/#e563f1ef975e847d982a9b316af1d6b080c924b60703f9f9d9dea4f5ba193e77 GetLocationHistory recovered ListMessages recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:15:45 +0000 https://status.nrfcloud.com/#befb66ec556bb1f251b17d72555bc52890a1a93c660986f3451350bd2f91a0da ListMessages recovered ListAllTags recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:14:54 +0000 https://status.nrfcloud.com/#9f2cf44a00c3794739f9c0a3bccd18383641684dfac9a69184eb5aa67dbe0957 ListAllTags recovered VerifyAttestationToken recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:14:51 +0000 https://status.nrfcloud.com/#800517eb925ca27f91a08b80c5783fca714e30459d63acd5e341b608cda3455e VerifyAttestationToken recovered UpdateDeviceState recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:13:55 +0000 https://status.nrfcloud.com/#25b1683c8ccd90263a916b8c6fc3118dfb6bfc1c811ab2b5ec5ba68aa7fa0558 UpdateDeviceState recovered GetProducts recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:13:46 +0000 https://status.nrfcloud.com/#f5a95a28bfaa13410eb6cc39cee4fefa90e40ad0e8af65cef136bee3ca2a5881 GetProducts recovered ListBulkOpsRequests recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:13:43 +0000 https://status.nrfcloud.com/#d9457614f4300846c1521421310526d117995cc5ef6791a73f083b9c221d2dfb ListBulkOpsRequests recovered SendDeviceMessage recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:13:35 +0000 https://status.nrfcloud.com/#f54b37576b14405a3b9efd5e2dd5f8d77145f0b785c61d324cd8809d1ca43f52 SendDeviceMessage recovered ListModels recovered https://status.nrfcloud.com/ Thu, 16 Apr 2026 12:12:53 +0000 https://status.nrfcloud.com/#0307f5dffa3fcb231d582a39896bffb76500d37013221b46032ce4aa7426fc44 ListModels recovered Service outage due to internal networking misconfiguration https://status.nrfcloud.com/incident/873008 Thu, 16 Apr 2026 11:22:00 -0000 https://status.nrfcloud.com/incident/873008#9eab188ca34cf12bdc425348364b97a65e672359e15324dad45b2d1d394225db The outage was caused by an internal networking misconfiguration. We have resolved the core issue. It may take some time for all services to recover fully. GetLocationFromCellTowers went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:54:15 +0000 https://status.nrfcloud.com/#a34e19336438a0848f515dbeab41a1c18fee4218a3fb2aa73aa0ebcc0fbefe17 GetLocationFromCellTowers went down GetLocationFromWifiNetworks went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:54:04 +0000 https://status.nrfcloud.com/#3e7995cd10b6beb8aa0c1f11eedbd96db4cc92001ab65019a27a0c2873405123 GetLocationFromWifiNetworks went down ListAllTags went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:54:01 +0000 https://status.nrfcloud.com/#9f2cf44a00c3794739f9c0a3bccd18383641684dfac9a69184eb5aa67dbe0957 ListAllTags went down ListProvisioningRules went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:54:01 +0000 https://status.nrfcloud.com/#ca3087f64403a9eee0edd17e43252fb810a9e7f0ceb7a31289b02dded05d3f2f ListProvisioningRules went down GetLocationFromCellTowersOrWifiNetworks went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:54:01 +0000 https://status.nrfcloud.com/#a7fb7167afc945621f3cb71bd75fba4fd570a45430151bcecbb40fd423813ecf GetLocationFromCellTowersOrWifiNetworks went down GetAssistanceData went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:54:00 +0000 https://status.nrfcloud.com/#ba42cbf814a5eb064b6ed52673ceb0f0bd46c43c1b41066fb795a7e6d666ba6e GetAssistanceData went down ListModels went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:58 +0000 https://status.nrfcloud.com/#0307f5dffa3fcb231d582a39896bffb76500d37013221b46032ce4aa7426fc44 ListModels went down UpdateDeviceState went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:57 +0000 https://status.nrfcloud.com/#25b1683c8ccd90263a916b8c6fc3118dfb6bfc1c811ab2b5ec5ba68aa7fa0558 UpdateDeviceState went down GetLimits went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:56 +0000 https://status.nrfcloud.com/#61c82c2498283c03b3ba1ba4ad5aa1a0a6b123ffeb0569f3e1176f7de2d270d9 GetLimits went down VerifyAttestationToken went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:48 +0000 https://status.nrfcloud.com/#800517eb925ca27f91a08b80c5783fca714e30459d63acd5e341b608cda3455e VerifyAttestationToken went down ListBulkOpsRequests went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:43 +0000 https://status.nrfcloud.com/#d9457614f4300846c1521421310526d117995cc5ef6791a73f083b9c221d2dfb ListBulkOpsRequests went down ListMessages went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:43 +0000 https://status.nrfcloud.com/#befb66ec556bb1f251b17d72555bc52890a1a93c660986f3451350bd2f91a0da ListMessages went down ListDestinations went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:40 +0000 https://status.nrfcloud.com/#a41ab3054c7b144a8cf8a3c316ac7bfecd6c9e27b75ecab68cefc0225aeb3040 ListDestinations went down SendDeviceMessage went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:37 +0000 https://status.nrfcloud.com/#f54b37576b14405a3b9efd5e2dd5f8d77145f0b785c61d324cd8809d1ca43f52 SendDeviceMessage went down GetTeamDeviceCertificate went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:35 +0000 https://status.nrfcloud.com/#734ca46f91d1b29918a008e4e8ffdb010b3c6cd28841252d586844da063f9c7f GetTeamDeviceCertificate went down ListTeamDeviceProvisioningCommands went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:34 +0000 https://status.nrfcloud.com/#d09c2211eae568f6c8f4b33d1a6fa078aabc6a79be189f80d2e8e0fe03fed94a ListTeamDeviceProvisioningCommands went down GetLocationHistory went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:33 +0000 https://status.nrfcloud.com/#e563f1ef975e847d982a9b316af1d6b080c924b60703f9f9d9dea4f5ba193e77 GetLocationHistory went down GetProducts went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:33 +0000 https://status.nrfcloud.com/#f5a95a28bfaa13410eb6cc39cee4fefa90e40ad0e8af65cef136bee3ca2a5881 GetProducts went down ListImeiAllocations went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:30 +0000 https://status.nrfcloud.com/#e8f73db485a13d6ff89ab1191acedae0ccd462668be57668d89addef06eb476b ListImeiAllocations went down GetPredictedAssistanceData went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:29 +0000 https://status.nrfcloud.com/#5c4083365e2ba5a438a04ab159c50476cb6ab53c7c71f811087554feeb58a2a1 GetPredictedAssistanceData went down ListMessages went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:29 +0000 https://status.nrfcloud.com/#d3ab42fb36057f1e462b4a63d478d6298cecf64ec317018920cc010d3486a72f ListMessages went down ListClaimedDevices went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:29 +0000 https://status.nrfcloud.com/#3e303bf1bf65e493c40f4e826a9b7369d7f8d9c997f0eccd5d04ec5effed532e ListClaimedDevices went down UpdateDeviceName went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:28 +0000 https://status.nrfcloud.com/#70c4b2086df222910de82a12e98da43a7c4a6ab66ce318bcc00cb954f0584969 UpdateDeviceName went down ListDevices went down https://status.nrfcloud.com/ Thu, 16 Apr 2026 10:53:27 +0000 https://status.nrfcloud.com/#5b1346e7e30a5e86a1b9e102f358608e74e7be706965d77ffe908d2e3558d919 ListDevices went down Account Service APIs were not available https://status.nrfcloud.com/incident/846095 Tue, 10 Mar 2026 13:47:00 -0000 https://status.nrfcloud.com/incident/846095#5bc2346c167d857a989ddc6026a88c67c3e263d4ed26df7b856b59e672433188 We accidentally updated the user API (https://api.account-service.nrfcloud.com/) to a test configuration which broke the REST API. The incident was reported within a minute to our Slack channel and we deployed the production version again immediately. GetID recovered https://status.nrfcloud.com/ Tue, 10 Mar 2026 13:46:31 +0000 https://status.nrfcloud.com/#5cec184b2395309cd2e924c3c4aed8ecabbf695398f03e56ff914461e1e36516 GetID recovered GetJWKS recovered https://status.nrfcloud.com/ Tue, 10 Mar 2026 13:45:08 +0000 https://status.nrfcloud.com/#2da48c1841d3034c315f20134625c59459847f883b7a3a71390d8824931378ff GetJWKS recovered CreateJWT recovered https://status.nrfcloud.com/ Tue, 10 Mar 2026 13:44:58 +0000 https://status.nrfcloud.com/#523f70ce769c8855563946931d5e7f57cd59ddaf43e302596e167082b83be59c CreateJWT recovered GetOpenAPIYAML recovered https://status.nrfcloud.com/ Tue, 10 Mar 2026 13:44:33 +0000 https://status.nrfcloud.com/#b51861145f909a0e2dd16aa8e5a7e10b28cdd593d2051b9924bdb4422d96d83a GetOpenAPIYAML recovered GetOpenAPIYAML went down https://status.nrfcloud.com/ Tue, 10 Mar 2026 13:27:07 +0000 https://status.nrfcloud.com/#b51861145f909a0e2dd16aa8e5a7e10b28cdd593d2051b9924bdb4422d96d83a GetOpenAPIYAML went down GetID went down https://status.nrfcloud.com/ Tue, 10 Mar 2026 13:27:03 +0000 https://status.nrfcloud.com/#5cec184b2395309cd2e924c3c4aed8ecabbf695398f03e56ff914461e1e36516 GetID went down GetJWKS went down https://status.nrfcloud.com/ Tue, 10 Mar 2026 13:26:52 +0000 https://status.nrfcloud.com/#2da48c1841d3034c315f20134625c59459847f883b7a3a71390d8824931378ff GetJWKS went down CreateJWT went down https://status.nrfcloud.com/ Tue, 10 Mar 2026 13:25:42 +0000 https://status.nrfcloud.com/#523f70ce769c8855563946931d5e7f57cd59ddaf43e302596e167082b83be59c CreateJWT went down GetPredictedAssistanceData recovered https://status.nrfcloud.com/ Sun, 08 Mar 2026 23:23:31 +0000 https://status.nrfcloud.com/#3483905289c5e514b8e694f6dd09f9ada13a4b99b1e70c1c0b27afb68f82b6fb GetPredictedAssistanceData recovered GetPredictedAssistanceData went down https://status.nrfcloud.com/ Sun, 08 Mar 2026 23:06:32 +0000 https://status.nrfcloud.com/#3483905289c5e514b8e694f6dd09f9ada13a4b99b1e70c1c0b27afb68f82b6fb GetPredictedAssistanceData went down Wrong Location Service Status https://status.nrfcloud.com/incident/777441 Mon, 01 Dec 2025 12:49:00 -0000 https://status.nrfcloud.com/incident/777441#e4e3e2617d46666976ef24f298306a66250aa2c6e0acfc17b6d1662589c8d617 Our status page erroneously reported the “location service” as down. This was due to a misconfiguration of the status page itself, and there was no actual outage or impact to customers. The issue was identified and resolved. No customers were affected, and the “location service” remained fully operational throughout. Invoice status update delayed https://status.nrfcloud.com/incident/770051 Wed, 19 Nov 2025 10:48:00 -0000 https://status.nrfcloud.com/incident/770051#d8a533eb729da5b063f5fce3a1d6285d584db2dd371d644462136b0067471a80 All outstanding invoice data has been updated. We apologize for the inconvenience. Invoice status update delayed https://status.nrfcloud.com/incident/770051 Wed, 19 Nov 2025 10:02:00 -0000 https://status.nrfcloud.com/incident/770051#bfef23e04276149b16ff5cfdb369ca5056f539ce91d7029b65b44beb52297122 We have identified the issue in the signature verification logic and deployed a fix. We will update your invoice data with the latest status shortly. Invoice status update delayed https://status.nrfcloud.com/incident/770051 Wed, 19 Nov 2025 08:54:00 -0000 https://status.nrfcloud.com/incident/770051#d36848db7cc9e76d1d9c0a828467078b14172455e511179a3092a8f090f99058 We are experiencing issues with retrieving status updates on your invoices from Hubspot. Plan changes are not possible https://status.nrfcloud.com/incident/761386 Wed, 12 Nov 2025 08:28:00 -0000 https://status.nrfcloud.com/incident/761386#d6abf060effda90628423511a296b5a90476e3e9e0ee6349d2609c5895ed385f We have migrated the plan change to a new experience at https://app.billing.nrfcloud.com/ which resolves the issue with the plan change. Plan changes are not possible https://status.nrfcloud.com/incident/761386 Mon, 10 Nov 2025 09:36:00 -0000 https://status.nrfcloud.com/incident/761386#d065013f5ac4123698348457105e5565b49567e65aee6f3f15ffcf5f5c7c164e Right now it is not possible to upgrade your plan. FOTA service impacted https://status.nrfcloud.com/incident/759188 Fri, 07 Nov 2025 14:01:00 -0000 https://status.nrfcloud.com/incident/759188#7ebe12ea773e49b43189140cbaf401923c41148cefcdb36d3397611854c900b3 A fix was deployed and we verified that the endpoints work as expected. FOTA service impacted https://status.nrfcloud.com/incident/759188 Fri, 07 Nov 2025 09:46:00 -0000 https://status.nrfcloud.com/incident/759188#4487ed8b2a9b26bbc472ec396e7b553b95e3a2dc5281fd4beeb19d9dea3625fe We are currently experiencing issues with the FOTA service over REST. CoAP and MQTT should work as usual. The team is working on the issue. FOTA service impacted https://status.nrfcloud.com/incident/759188 Fri, 07 Nov 2025 09:41:00 -0000 https://status.nrfcloud.com/incident/759188#8129c2890ac1377cfda0623e7ce264f7515805fda5d370689a0fd131b25e0df2 We observe failures with the FOTA REST API. FOTA service impacted https://status.nrfcloud.com/incident/759188 Thu, 06 Nov 2025 15:58:00 -0000 https://status.nrfcloud.com/incident/759188#caaefd31487f25b120f24230ce090f76b77066911ec378fba3d0f9942afe2472 A fix was deployed and we verified that the endpoints work as expected. FOTA service impacted https://status.nrfcloud.com/incident/759188 Thu, 06 Nov 2025 10:55:00 -0000 https://status.nrfcloud.com/incident/759188#12705d7f1f5e067de932f3c5709d987672543e6755257d37e24bbde2ef3b5ac1 We are currently experiencing issues with the FOTA service and are working to resolve them. We apologize for the inconvenience. Major service outage https://status.nrfcloud.com/incident/746780 Mon, 20 Oct 2025 07:00:00 -0000 https://status.nrfcloud.com/incident/746780#232c92921325220351c4f2b0040e0e7264cdc86bb6c1a071310cca1b5da11ff7 A large part of the system is down. Related to AWS IAM Service outage. Status page update https://status.nrfcloud.com/incident/583944 Fri, 30 May 2025 04:10:53 -0000 https://status.nrfcloud.com/incident/583944#033e2adaca59cf38ad579f817875c7ea0b08c3334f1f0f35e2c5159c83c01d57 Updating status page configuration, will shortly be live again. nRF Cloud Feb 17th maintenance https://status.nrfcloud.com/incident/512187 Mon, 17 Feb 2025 09:30:00 -0000 https://status.nrfcloud.com/incident/512187#7b109df098f86369a25cb2b4f15844cc9e2154bd44a822dd14b267cfb5d64003 We will be performing an upgrade to the nRF Cloud system on Mon Feb 17th, from 0930 to ~1330 UTC. During this time window, while accessing nrfcloud.com web service, and all APIs, you may encounter timeouts or error responses up to one hour. We apologize for any inconvenience. nRF Cloud Feb 5th maintenance https://status.nrfcloud.com/incident/507661 Wed, 05 Feb 2025 11:30:03 -0000 https://status.nrfcloud.com/incident/507661#3f4ff4ae09065a4cd52a111ec0bcb8064ef3dc96003b4b2edd000f5380e2c76e We will be performing an upgrade to the nRF Cloud system on Wed Feb 5th, from 1130 to ~1530 UTC. Access to nrfcloud.com and all APIs will be available during this time, but you may encounter occasional timeouts or error responses. We apologize for any inconvenience. nRF Cloud Jan 30th maintenance https://status.nrfcloud.com/incident/500755 Thu, 30 Jan 2025 10:30:00 -0000 https://status.nrfcloud.com/incident/500755#2a58bfe252185cbb75aecc86991d0182d1b5c6332aabb2b45fbb9379456bc1b7 We will be performing an upgrade to the nRF Cloud system on Thu Jan 30th, from 1030 to ~1130 UTC. Access to nrfcloud.com and APIs will be available during this time, but you may encounter occasional timeouts or error responses. API endpoints under api.provisioning.nrfcloud.com might experience slightly longer error responses. We apologize for any inconvenience. nRF Cloud Jan 23th maintenance https://status.nrfcloud.com/incident/500656 Thu, 23 Jan 2025 14:00:22 -0000 https://status.nrfcloud.com/incident/500656#677f727bda73674033897fc8599197f98410bf02dd8905be4b7ea80f059a2552 We will be performing an upgrade to the nRF Cloud system on Thu Jan 23th, from 1400 to ~1800 UTC. Access to nrfcloud.com and all APIs will be available during this time, but you may encounter occasional timeouts or error responses. We apologize for any inconvenience. nRF Cloud Jan 15th maintenance https://status.nrfcloud.com/incident/496268 Wed, 15 Jan 2025 14:00:00 -0000 https://status.nrfcloud.com/incident/496268#6b10b379f73c05a717bbf893205f78eeff74e9685bd90b0ea645b4e7690363b3 We will be performing an upgrade to the nRF Cloud system on Wed Jan 15th, from 1400 to ~1800 UTC. Access to nrfcloud.com and all APIs will be available during this time, but you may encounter occasional timeouts or error responses. We apologize for any inconvenience. nRF Cloud Dec 16th maintenance https://status.nrfcloud.com/incident/478353 Mon, 16 Dec 2024 14:00:00 -0000 https://status.nrfcloud.com/incident/478353#abca76e744aca2ee49bc3a37d09b657eaf336f0f0773d7be39fcdec36912d506 We will be performing an upgrade to the nRF Cloud system on Mon Dec 16th, from 1400 to ~1800 UTC. Access to nrfcloud.com and all APIs will be available during this time, but you may encounter occasional timeouts or error responses. We apologize for any inconvenience. nRF Cloud Nov 6th maintenance https://status.nrfcloud.com/incident/455907 Wed, 06 Nov 2024 14:00:31 -0000 https://status.nrfcloud.com/incident/455907#fdb9724d062dadf21cdad372de2fa2bef90db75c27e0a6f532d2ecd8e2637a13 We will be performing an upgrade to the nRF Cloud system on Wed Nov 6th, from 1400 to ~1800 UTC. Access to nrfcloud.com and all APIs will be available during this time, but you may encounter occasional timeouts or error responses. We apologize for any inconvenience. nRF Cloud Oct 8th maintenance https://status.nrfcloud.com/incident/440866 Tue, 08 Oct 2024 13:00:33 -0000 https://status.nrfcloud.com/incident/440866#f9f97cd5ab1dd38f63d613605b07b33e20a1037b71bf5b215621c71fe4be7dae We will be performing an upgrade to the nRF Cloud system on October 8th, from 1300 to ~1700 UTC. Access to nrfcloud.com and all APIs will be available during this time, but you may encounter occasional timeouts or error responses. We apologize for any inconvenience. nRF Cloud Jul 31st maintenance https://status.nrfcloud.com/incident/406511 Wed, 31 Jul 2024 13:00:00 -0000 https://status.nrfcloud.com/incident/406511#d09f920c378a7639b1761813ab40a934103f31430531cc99e649fafecb9de1a4 We will be performing an upgrade to the nRF Cloud system on Wed Jul 31st, from 1300 to ~1700 UTC. Access to nrfcloud.com and all APIs will be available during this time, but you may encounter occasional timeouts or error responses. We apologize for any inconvenience. status.nrfcloud.com maintenance Jul 3rd 2024 https://status.nrfcloud.com/incident/393116 Wed, 03 Jul 2024 14:35:00 -0000 https://status.nrfcloud.com/incident/393116#ff455631c49614e1393d0b8742c7bf84174f8cb7c78db58407394d6dc97b0254 This operation has no effect on nRF Cloud web service or its REST/MQTT/CoAP APIs. nRF Cloud Jun 27th maintenance https://status.nrfcloud.com/incident/388848 Thu, 27 Jun 2024 15:00:00 -0000 https://status.nrfcloud.com/incident/388848#2fd4b4227d6b972fa23403378c4b075e469578fbb969a719149d3a387a4678c5 We will be performing an upgrade to the nRF Cloud system on Thu Jun 27th, from 1500 to ~2000 UTC. Access to nrfcloud.com and all APIs will be available during this time, but you may encounter occasional timeouts or error responses. We apologize for any inconvenience. status.nrfcloud.com maintenance May 29th 2024 https://status.nrfcloud.com/incident/376322 Wed, 29 May 2024 09:44:00 -0000 https://status.nrfcloud.com/incident/376322#608b4cfa4369979207dad379d70df39d845e2fa04e8ae51084e6e0f40a95b16d This operation has no effect on nRF Cloud web service or its REST/MQTT/COAP APIs. nRF Cloud May 15 maintenance https://status.nrfcloud.com/incident/368719 Wed, 15 May 2024 13:00:00 -0000 https://status.nrfcloud.com/incident/368719#3797df2c876004a43cf55a9d047f8d0741441cac13539f5fa25505aba3fe5b0d We will be performing an upgrade to the nRF Cloud system on Wednesday May 15, from 1300 to ~1700 UTC. Access to nrfcloud.com and all APIs will be available during this time, but you may encounter occasional timeouts or error responses. We apologize for any inconvenience. status.nrfcloud.com maintenance May 13th 2024 https://status.nrfcloud.com/incident/368604 Mon, 13 May 2024 10:47:00 -0000 https://status.nrfcloud.com/incident/368604#7e5d463e73120b5d99b994e5dd9bf9e1d434f99ea2881887fbb716d7254503c1 This operation has no effect on nRF Cloud web service or its REST/MQTT/COAP APIs. nRF Cloud April 15th maintenance https://status.nrfcloud.com/incident/354533 Mon, 15 Apr 2024 13:00:00 -0000 https://status.nrfcloud.com/incident/354533#fda8567a2af7ea139bfaf9c68b3b05ff742f312fbbc05360ae0784774091ede2 We will be performing an upgrade to the nRF Cloud system on Mon April 15, from 1300 to ~1700 UTC. Access to nrfcloud.com and all APIs will be available during this time, but you may encounter occasional timeouts or error responses. We apologize for any inconvenience. status.nrfcloud.com maintenance March 19th 2024 https://status.nrfcloud.com/incident/342917 Tue, 19 Mar 2024 09:11:00 -0000 https://status.nrfcloud.com/incident/342917#7007bd7f1821f1931de90d6f84d44dd0504b50a530fa98b1e24967f05388d3c0 This operation has no effect on nRF Cloud web service or its REST/MQTT/COAP APIs. status.nrfcloud.com maintenance March 15th 2024. https://status.nrfcloud.com/incident/341209 Fri, 15 Mar 2024 11:00:00 -0000 https://status.nrfcloud.com/incident/341209#79bb97fdc6fe1cea51a1cdd5915c9a29062408cfd78b4a235d450e6bf1fa7816 This operation has no effect on nRF Cloud web service or its REST/MQTT/COAP APIs. nRF Cloud Mar 13th maintenance https://status.nrfcloud.com/incident/339681 Wed, 13 Mar 2024 14:00:00 -0000 https://status.nrfcloud.com/incident/339681#04d094483cab497f808f2ca78dd3f597e88b557569d86bf5e4723c7dc4298c04 We will be performing an upgrade to the nRF Cloud system on Wed March 13, from 1400 to ~1800 UTC. Most of the nrfcloud.com portal and public APIs will be available throughout, but you may encounter occasional timeouts or error responses during this time. Only the IMEI functionality in the portal and the IMEI REST API will have expected downtime, from 1400 to ~1530. nRF Cloud Feb 14th maintenance https://status.nrfcloud.com/incident/326556 Wed, 14 Feb 2024 14:00:00 -0000 https://status.nrfcloud.com/incident/326556#cc5fd666ee8e44fcf68eb83238921961188112fdcf2fb95913393273480aae50 nRF Cloud will undergo maintenance on Wed Feb 14th 2024, from 1400 to 1800 UTC. Access to nrfcloud.com and all but one (api.imei.nrfcloud.com) APIs will be available during this time, but you may encounter occasional timeouts or error responses. For api.imei.nrfcloud.com, estimated downtime will be ~30 minutes. nRF Cloud Jan 4th maintenance https://status.nrfcloud.com/incident/307838 Thu, 04 Jan 2024 15:00:00 -0000 https://status.nrfcloud.com/incident/307838#98415d090f329c6b12dfe8dd85d8782f4a5aec22ca08180c76519c7597edd6ba nRF Cloud will undergo maintenance on Thu Jan 4th 2024, from 1500 to 1900 UTC. Access to nrfcloud.com and all APIs will be available during this time, but you may encounter occasional timeouts or error responses. We apologize for any inconvenience. nRF Cloud Nov 30th maintenance https://status.nrfcloud.com/incident/293154 Thu, 30 Nov 2023 16:00:00 -0000 https://status.nrfcloud.com/incident/293154#59e76806abad759a04126d558b8da035ae3d7c6f5898b171c13e421e951828be nRF Cloud will undergo maintenance on Thu Nov 30th 2023, from 1600 to 2000 UTC. Access to nrfcloud.com and all APIs will be available during this time, but you may encounter occasional timeouts or error responses. We apologize for any inconvenience. nRF Cloud Nov 1st maintenance https://status.nrfcloud.com/incident/280777 Wed, 01 Nov 2023 14:00:00 -0000 https://status.nrfcloud.com/incident/280777#7c7288b89aca164bee2cc56d0447bc8d5dbde8562f1fa98d22a422b35a9e7d6c nRF Cloud will undergo maintenance on Wed Nov 1st 2023, from 1400 to ~1700 UTC. Access to nrfcloud.com and all APIs will be available during this time, but you may encounter occasional timeouts or error responses. We apologize for any inconvenience. nRF Cloud Oct 4th maintenance https://status.nrfcloud.com/incident/267850 Wed, 04 Oct 2023 14:00:00 -0000 https://status.nrfcloud.com/incident/267850#ca9ce2adec2f570198e50cce0dfc22ef6c6688eb4cad17ca6a8c19457354a472 nRF Cloud will undergo maintenance on Wed Oct 4th, from 1400 to ~1800 UTC. Access to nrfcloud.com and all APIs will be available during this time, but you may encounter occasional timeouts or error responses. nRF Cloud Aug 17th maintenance https://status.nrfcloud.com/incident/246073 Thu, 17 Aug 2023 14:00:00 -0000 https://status.nrfcloud.com/incident/246073#f0e6bd9409a91ccd47a4a3dfa6532ce1948371495624f24bc92f02aae1848b9a nRF Cloud will undergo maintenance on August 17, 2023. During 1400-1500 UTC, access will be disabled to nrfcloud.com and the REST API. During 1500-1700 UTC, nrfcloud.com and the REST API will be available, but you may encounter occasional timeouts or error responses. We apologize for any inconvenience. nRF Cloud Jul 17th maintenance https://status.nrfcloud.com/incident/232529 Mon, 17 Jul 2023 14:00:00 -0000 https://status.nrfcloud.com/incident/232529#b7db7f157de67db9b665d5155ff5190e4a1e08124bda483ce2419f0fafe986c7 nRF Cloud services will be under maintenance 1400-1700 UTC Jul 17th 2023. REST and MQTT APIs will be online with limited availability. status.nrfcloud.com maintenance Jul 12th 2023 https://status.nrfcloud.com/incident/231867 Wed, 12 Jul 2023 07:00:00 -0000 https://status.nrfcloud.com/incident/231867#cef4348f1d38efa7bdc974bb66fa77b20b8dd8652372a72971175053dc6949e5 status.nrfcloud.com service will be under maintenance during 0700-0800 UTC Jul 12th 2023. This operation has no effect on nRF Cloud web service or its REST/MQTT APIs. status.nrfcloud.com maintenance Jun 27th 2023 https://status.nrfcloud.com/incident/225334 Tue, 27 Jun 2023 12:30:00 -0000 https://status.nrfcloud.com/incident/225334#55fa96147f9d18cb930a9f3c3d0a4069e06f620a3491ca8eb7488d8c792044dc status.nrfcloud.com service will be under maintenance during 1230-1330 UTC Jun 27th 2023. This operation has no effect on nRF Cloud web service or its REST/MQTT APIs. nRF Cloud Jun 21st maintenance https://status.nrfcloud.com/incident/222939 Wed, 21 Jun 2023 14:00:00 -0000 https://status.nrfcloud.com/incident/222939#85b442ed10252e27f14a8eafa14ea99d01abda051dc1883ab607abe23183ca3c nRF Cloud services will be under maintenance 1400-1700 UTC Jun 21st 2023. REST and MQTT APIs will be online with limited availability. status.nrfcloud.com maintenance Jun 15th 2023 https://status.nrfcloud.com/incident/220557 Thu, 15 Jun 2023 11:00:00 -0000 https://status.nrfcloud.com/incident/220557#8b967fd3b6549be07f056420e870f8e8a1f8a71d24f4ae8934fa43914599890c status.nrfcloud.com service will be under maintenance during 1100-1200 UTC Jun 15th 2023. This operation has no effect on nRF Cloud web service or its REST/MQTT APIs. nRF Cloud outage 13th Jun 2023 https://status.nrfcloud.com/incident/220218 Wed, 14 Jun 2023 01:00:00 -0000 https://status.nrfcloud.com/incident/220218#6ed38ccc4ed61c35000216278b0be78d67a427a5f3d59dee1336b737ae5b7600 Between 6:49 PM and 10:37 PM UTC Jun 13th 2023, nRF Cloud experienced an outage in REST and MQTT APIs and the nrfcloud.com Web portal. This was due to an operational issue with our cloud provider. We apologize for any inconvenience this might have caused our customers. status.nrfcloud.com May 18 maintenance https://status.nrfcloud.com/incident/208990 Thu, 18 May 2023 09:00:00 -0000 https://status.nrfcloud.com/incident/208990#04f2ff14877a77728ced079df2a5d031804c9fa8ae7df2d327aa56c5b7f82936 status.nrfcloud.com service will be under maintenance during 0900-1000 UTC May 18th 2023. This operation has no effect on nRF Cloud web service or its REST/MQTT APIs. nRF Cloud May 11th maintenance https://status.nrfcloud.com/incident/205806 Thu, 11 May 2023 14:00:00 -0000 https://status.nrfcloud.com/incident/205806#3bf598df32f8ac130bb346dd65884fc8cada9ad61412c745655abd52e6154666 nRF Cloud services will be under maintenance 1400-1700 UTC May 11th. REST and MQTT APIs will be online with limited availability. status.nrfcloud.com April 21 maintenance https://status.nrfcloud.com/incident/198773 Fri, 21 Apr 2023 07:45:00 -0000 https://status.nrfcloud.com/incident/198773#d0cecbee353f124bf403292a53d2eb0f1528b769288a6f8de01b017ac038461e status.nrfcloud.com service will be under maintenance during 0745-0945 UTC Apr 21. This operation has no effect on nRF Cloud web service or its REST/MQTT APIs. nRF Cloud Apr 18th maintenance https://status.nrfcloud.com/incident/194996 Tue, 18 Apr 2023 14:00:00 -0000 https://status.nrfcloud.com/incident/194996#a3e20947ba6b07fd89e6034744a093cfb9210ccc55e48e06aede448e9cf5a0a3 nRF Cloud portal will be down for maintenance 1400-1700 UTC Apr 18. REST and MQTT APIs will be online with limited availability. nRF Cloud Mar 15th maintenance https://status.nrfcloud.com/incident/184517 Thu, 16 Mar 2023 00:00:00 -0000 https://status.nrfcloud.com/incident/184517#f92496bc3046da927886b8e1943ae51f47ef2022da31d54a3f263d31c0d8a47a We are performing an upgrade to the nRF Cloud system on March 16, 2023, from 0000-0700 UTC. During this time, access to nrfcloud.com will be disabled, and you will not be able to log in or create an account. Use of the REST API and MQTT API will not be disabled, but you may encounter occasional timeouts or error responses during this time. We apologize for any inconvenience. nRF Cloud Feb 6th maintenance https://status.nrfcloud.com/incident/170056 Mon, 06 Feb 2023 10:00:00 -0000 https://status.nrfcloud.com/incident/170056#ce8c6dd583ac7fcc0686e5d14f924900c33da0cf76ebb9f880bc14b234c313d6 nRF Cloud will be undergoing maintenance on February 6, 2023, between 1000-2330 UTC. During 1500-1900 UTC, access to nrfcloud.com web service will be disabled. We apologize for any inconvenience. GetLocationFromCellTowers degraded https://status.nrfcloud.com/incident/170060 Sat, 28 Jan 2023 00:22:00 -0000 https://status.nrfcloud.com/incident/170060#62d6c2eb1bc48c40348b278b4e8643d32d020bab2831f5339e5a302a58cd13eb We have resolved the issue. GetLocationFromCellTowers degraded https://status.nrfcloud.com/incident/170060 Fri, 27 Jan 2023 22:58:00 -0000 https://status.nrfcloud.com/incident/170060#d70a35291af8417af266284c9a57d062929fcbfa53b8f5896a347952f5635ccb Some requests to GetLocationFromCellTowers API endpoint are failing. We are investigating the issue. nRF Cloud Dec 19th maintenance https://status.nrfcloud.com/incident/146436 Mon, 19 Dec 2022 11:59:00 -0000 https://status.nrfcloud.com/incident/146436#e33f0e7cb5d17c850b4b1f4af8bf86964baf8576afe1d64a3a0d7e705ddd49cf nRF Cloud will be down for maintenance on Monday, December 19th from 1200-1500 UTC. nRF Cloud November 9th maintenance https://status.nrfcloud.com/incident/134229 Wed, 09 Nov 2022 14:00:00 -0000 https://status.nrfcloud.com/incident/134229#2bf07d50f40a732d39e47c7d922fb9f7ec8520c48d6307f37f61381524faa22c nRF Cloud will be down for maintenance on Wednesday, November 9th from 1400-2400 UTC. Degraded services during AWS Systems Manager Parameter Store operational issue https://status.nrfcloud.com/incident/117320 Fri, 09 Sep 2022 18:40:00 -0000 https://status.nrfcloud.com/incident/117320#81222b9ce0a230ef4ecb275755310539ba3813e46dacc3f1e43e1f895bbccd44 AWS Systems Manager Parameter Store in the US-EAST-1 Region experienced downtime between September 9, 2022 at 6:21:35 PM UTC and September 9, 2022 at 3:36:00 PM UTC. This affected some nRFCloud services. This incident has been now resolved. Degraded services during AWS Systems Manager Parameter Store operational issue https://status.nrfcloud.com/incident/117320 Fri, 09 Sep 2022 16:00:00 -0000 https://status.nrfcloud.com/incident/117320#9331346c12f622a926812c0c3b8132edc2074a73bf26ba511a83f56ed979c30a AWS Systems Manager Parameter Store in the US-EAST-1 Region is experiencing downtime starting September 9, 2022 at 3:36:00 PM UTC. This is affecting some nRFCloud services. nRF Cloud July 5th maintenance https://status.nrfcloud.com/incident/99789 Tue, 05 Jul 2022 19:00:00 -0000 https://status.nrfcloud.com/incident/99789#aff61c8750885905286823d7920680bc193be51d97772b72cf05ce1c2bf45b32 Maintenance completed nRF Cloud July 5th maintenance https://status.nrfcloud.com/incident/99789 Tue, 05 Jul 2022 09:00:00 -0000 https://status.nrfcloud.com/incident/99789#6a8f3c1d76a440bea3542c337957f7593200b3e89f21fa3f418852622c6667ea nRF Cloud will be undergoing maintenance from 9:00 am to 7:00 pm UTC 5-July-2022.